Platform Fee Schedules

Driving Instructor Fees

LearnerPass applies a tiered servied fee schedule for instructors, with the fee percentage decreasing as each instructor's accumulated lesson hours increase.

1.  Service Fee Overview

• Service fees are charged on every payment made to an instructor through LearnerPass, including lesson booking and any other earnings paid such as learner cancellation fee payments.
• The fee rate an instructor pays is linked to the total lesson hours completed.
• As instructors complete more hours, they move into higher service levels with a lower percentage fee.

2. Service Levels & Fee Rates

The table below outlines our current service levels, the accumulated lesson hours required, and the applied service fee rate.

3. How Progression Between Levels Works 

• Lesson hours count once the booking has been complete and payment to the instructor has been successfully processed through LearnerPass. 
• When an instructor's accumulated hours reach the threshold for the next level, the new, lower service fee automatically applies to future payments.
• Service levels and hours are visible to instructors on their Dashboard so they can track progress toward the next level.

4. Introductory Service Fee For New Instructors

• New instructors may be eligible for an introductory service fee that is lower than the standard rate for a limited time.
• To request an introductory rate or to confirm eligibility, instructors should contact support via the helpdesk or by submitting a support ticket from within their instructor account.

5. Important Notes

• Payments to instructors are shown and processed after service fees have been deducted.
• Service fees apply only to bookings and payments processed through LearnerPass; instructors must not accept direct payments from learners outside the platform for LearnerPass bookings.